Privacy Policy

Effective Date: May, 14, 2025

At Gravitas, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you contact us or use our services, we may collect personal details such as your name, email address, phone number, and company name.
  • Transactional Information: Details about the services you request, such as the type of translation or interpretation service, billing information, and payment details.
  • Usage Data: Information about how you use our website, such as IP addresses, browser type, time spent on the site, and other similar information.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and deliver our translation, interpretation, and audiovisual services.
  • To communicate with you regarding service inquiries, feedback, and updates.
  • To improve our website and services, based on your feedback and usage data.
  • To process payments for services rendered.
  • To comply with legal obligations and resolve any disputes.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party companies that assist us in delivering our services (e.g., payment processors, cloud storage providers).
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, regulations, or legal processes.

5. Security of Your Data

Gravitas takes the security of your personal information seriously. We use industry-standard encryption technologies and take reasonable precautions to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal data.
  • The right to request correction or deletion of your personal data.
  • The right to object to the processing of your data.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Cookies

Our website may use cookies to enhance user experience. Cookies are small files that are stored on your device to track usage patterns. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: contact@gravitas4u.com
  • Phone: +221 78 456 66 66 / +221 77 576 95 33
  • Address: Sipres, opposite the Municipal SAMU, No. 2298, 3rd Floor Left, Dakar, Senegal.
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